FAQ

Frequently Asked Questions

Find clear answers to the most common questions about dining, reservations, the VIP poker lounge, and venue policies at Epicurean Studio. Answers are organised by topic for quick navigation. If you cannot find what you need, contact us directly at [email protected] or 1800 858 858.

Dining & Reservations

Dining & Reservations FAQ

Reservations can be made through our official booking page. We recommend booking in advance, especially for weekend evenings when tables are in high demand. The booking link is provided in the reservation module on this page and throughout the site. For parties larger than six, please contact us directly so our team can arrange a suitable table configuration and confirm availability.

Reservations are directed to the supplied official booking page, which opens in a new tab for your convenience.

Epicurean Studio presents modern Australian dining with a focus on seasonal, locally sourced ingredients and refined technique. Our kitchen works closely with Victorian producers to showcase the best available produce, from coastal seafood to pasture-raised meats and market vegetables. The menu changes regularly to reflect the seasons, so each visit can offer something new. Vegetarian and dietary options are available on request, and our team is happy to guide you through the current menu.

Yes, we cater to most dietary needs, including vegetarian, vegan, gluten-free, and allergies. Please inform us of any requirements when booking so our kitchen can prepare suitable alternatives. Advance notice helps our team plan dishes that meet your needs without compromising flavour or presentation. While we take every care, we cannot guarantee zero cross-contamination for severe allergies; please discuss any serious concerns with our staff before ordering.

We maintain a smart-casual dress code throughout the restaurant and lounge areas. We ask guests to avoid sportswear, singlets, and thongs. The dress code applies to both the restaurant and lounge areas, helping to preserve the refined atmosphere our guests expect. Management reserves the right to refuse entry if attire is deemed inappropriate, and our team is always available to answer any questions before your visit.

VIP Poker Lounge

VIP Poker Lounge FAQ

All guests must be 18 years or older to enter the poker lounge. Valid photo identification is required and will be checked by our staff upon arrival. This is a strict legal requirement under Australian law, and we adhere to responsible gambling standards at all times. Please ensure you have acceptable identification with you to avoid disappointment.

We offer private poker tables with a variety of games, including Texas Hold'em and Omaha, in a discreet VIP setting. Games are subject to availability and demand, and our team can advise on current offerings when you book. Private tables can be reserved for groups, making the lounge an ideal choice for a refined evening with friends or colleagues.

Poker seats can be reserved through our official booking page. We recommend booking in advance due to limited availability, especially for weekend sessions. Reservations are confirmed via email, and our team will provide all necessary details before your visit. Cancellations should be made at least 24 hours in advance to allow us to release the seat to other guests.

Yes, the poker lounge maintains an elegant dress code. Smart attire is required; no sportswear or casual footwear. Guests not meeting the dress code may be denied entry. We recommend collared shirts and dress shoes for gentlemen, and equivalent smart attire for all guests. This helps maintain the exclusive atmosphere of the lounge.

Responsible Gambling

Responsible Gambling FAQ

We are committed to providing a safe and responsible gaming environment. We adhere to all Australian responsible gambling standards and provide information on support services. Staff are trained to recognise signs of problem gambling and can offer assistance discreetly. Self-exclusion options are available upon request, and we encourage any guest who feels they need support to speak with our team.

If you or someone you know needs help, contact Gambling Help Online at 1800 858 858 or read our responsible play information. Support is free, confidential, and available 24/7. Our staff can provide further information in person.

Venue & Location

Venue & Location FAQ

Epicurean Studio is located at Level 1, 123 Flinders Lane, Melbourne VIC 3000, Australia. We are in the heart of Melbourne's dining precinct, surrounded by the city's best theatres, galleries, and hotels. Public transport options are nearby, including Flinders Street Station and multiple tram routes.

Yes, the venue is wheelchair accessible with elevator access to the first floor and accessible restrooms. Please inform us of any specific needs when booking so we can ensure a seamless arrival. Staff are available to assist throughout your visit.

There is no on-site parking, but several public parking garages are within walking distance. Valet parking is not available. We recommend using public transport or rideshare services, especially on weekends when city parking can be limited.

Private Events & Groups

Private Events & Group Bookings FAQ

Yes, we offer private dining and event spaces for corporate functions, celebrations, and exclusive gatherings. Custom menus and beverage packages are available, and our events team can tailor the experience to your needs. From intimate dinners to larger receptions, we can create a memorable evening in a refined setting.

For groups larger than six, please contact us directly via email at [email protected] or phone 1800 858 858 to arrange your reservation. We recommend booking at least two weeks in advance. A deposit may be required for large groups, and our team will confirm all details with you.

Policies & House Rules

Policies & House Rules FAQ

We require at least 24 hours' notice for cancellations. Late cancellations or no-shows may incur a fee. For large groups, 48 hours' notice is required. Fees are at management's discretion and will be communicated clearly when you book. We appreciate your understanding as this helps us manage availability for all guests.

Smoking is not permitted inside the venue, in accordance with Australian law. This includes e-cigarettes and vaping. Designated outdoor smoking areas are available, and guests must use these areas only. Our staff can direct you to the nearest designated area.

Photography is permitted in the restaurant area, but not in the poker lounge to protect guest privacy. Flash photography is not allowed anywhere in the venue. Professional shoots require prior approval from management. Please be mindful of other guests when taking photos.

Still Have Questions?

We're Here to Help

If you couldn't find the answer you were looking for, our team is available to assist you. Contact us via email at [email protected] or phone 1800 858 858. We aim to respond within 24 hours.

Contact Us

Ready to Make a Reservation?

Reserve Your Experience

Book your table or poker seat through our official booking page. Reservations open in a new tab. We recommend booking in advance to secure your preferred time.

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